Full Terms & Conditions

  1. Rent is collected monthly or termly and is payable by either cheque or standing order.
  2. A deposit is due on signing of the contract and it is protected under a Tenancy Deposit Scheme which will arbitrate in the event of any disputes.

We are members of the NLA, UKALA (UK Association of Letting Agents), FSB, The Property Ombudsman, have signed the University of Cumbria’s code of practice and have our properties regularly inspected by Carlisle City Council.

We also offer various property management services, from finding tenants to full management services along with Leasehold Management.


Our fees are very simple.
We charge our Clients 15% of any rent taken under full management.
We charge our Clients 10% on top of any maintenance carried out on their behalf.
Depending on the size of the deposit we charge our Tenants £30 to £35 at the time of contract signing.

Client Money Protection

Our clients money is protected in accordance with the rules as laid out by The Property Ombudsman, and UKALA

For more details:
See Client Money Protection
See Certificate

Tenancy Deposit Protection

Tenancy deposit law was introduced on 6th April 2007 and provides protection for tenants by preventing landlords and letting agents from unfairly withholding a deposit. The scheme protects all Assured Shorthold Tenancies in England and Wales (covering most tenancies since 1997).  We protect our deposits through the my deposits scheme, for more details see mydeposits.

What is it?

Tenancy Deposit Protection is designed to ensure: you get all or part of your deposit back, when you are entitled to it. Any disputes between you and your landlord or agent will be easier to resolve landlords and letting agents who do not protect tenancy deposits will have to pay their tenant back three times the deposit

How does it work?

Start of a new tenancy: At the beginning of a new tenancy agreement, pay your deposit to your landlord or agent as usual.
Within 14 days, the landlord or agent is required to give you details about how your deposit is protected including:
The contact details of the tenancy deposit scheme
The contact details of the landlord or agent
How to apply for the release of the deposit
Information explaining the purpose of the deposit
What to do if there is a dispute about the deposit
If you don’t get this information, ask your landlord or agent the simple question –
‘how is my deposit protected?’
You have a responsibility to return the property in the same condition that it was let to you, allowing for fair wear and tear.

Moving Out

At the end of the tenancy, check whether you are leaving the property and its contents in the condition in which it was let to you – allowing for fair wear and tear- and check that you have paid your rent and any other expenses. Then agree with your landlord or agent how much of the deposit should be returned to you.
Within 10 days – you should have received the agreed amount of the deposit.

For more details, see www.direct.gov.uk

Crawford Johnson, our managing director was a founding member of the North Cumbria Landlords Association, (now known as NLA Cumbria) which is part of the National Landlords Association. He started CJ City Properties in 1991 with 2 student flats and now manages over 160 properties throughout Cumbria.  


Carlisle Office:
10 Edward St, Carlisle CA1 2EX

01228 592211


Business Hours:
9am – 5pm
Monday to Friday